CMap Mail enables you to automatically organize emails by conversation and file future emails within the same thread, reducing manual efforts and improving efficiency.
- Open CMap Mail in Outlook.
- Select the email you want to file from the inbox.
- Select the project you want to file into on CMap Mail by using either the favourites tab (tab with the star icon) or the all projects tab (tab with the 3 lines).
- Select whether you want to mark the email as important, and/or confidential (specific permissions are required to do this) and select a relevant email tag from the dropdown box.
- Click on File to file the email.
- Once you see the Filed in CMap Mail tag appear next to the email, you'll know that the email has been filed successfully.
If you need to file an email as confidential or view confidential emails, contact your CMap Mail Admins to get the relevant permissions assigned.
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