Introduction
Use this guide if you have encountered the following error:
'There was an error fetching your project. Please contact your administrator'
What does this mean?
You may have a blocker on your domain. This error tends to crop up more for users based in North America.
Resolution
You can check your connection by clicking the link here: https://atvero-fa-emailfiling-prod-us-002.azurewebsites.net
If you see it is failing, contact your IT team and ask them to whitelist the CMap Mail Hubsite.
If the issue still persists, directly contact CMap PIM & Mail Support.