Can I re-open a Dead Lead?

You'll be glad to hear that you can! In the Leads Grid, head to Actions. Click Customise Columns to add the Status field. Then filter to show leads with the status Dead/Lost Lead. Once you've found the lead you want to re-open, click through to it, then click Actions and select Re-open this Lead.
 

A Frequently Asked Question about CMap is:

"Can I re-open a Dead Lead?"  

 

And the Answer is:

"Yes; in the Leads Grid, head to Actions. Click Customise Columns to add the Status field. Then filter to show leads with the status Dead/Lost Lead. Once you've found the lead you want to re-open, click through to it, then click Actions and select Re-open this Lead." 

This is an abridged FAQ Article. If you want to Learn More, please read our full article on Re-opening a Lead.

Updated

Was this article helpful?

Have more questions? Submit a request