Why is some booked time not appearing on the BvA? (PSA Edition)

If time has been recorded as "Cost of Sale" it will not appear in the Budget v Actual. Sometimes, this can happen inadvertently if a user submits their timesheet late after the Project has been won. If this is the case, go to Admin and select Change Project Won Date. Adjust the Project Won Date to earlier than the Timesheet entries, then go to Move Timesheet Entries and assign the missing articles to the relevant Project Stage.
 

If time has been recorded as "Cost of Sale" it will not appear in the Budget v Actual. Sometimes, this can happen inadvertently if a user submits their timesheet late after the Project has been won. If this is the case, go to Admin and select Change Project Won Date. Adjust the Project Won Date to earlier than the Timesheet entries, then go to Move Timesheet Entries and assign the missing articles to the relevant Project Stage.

Learn more: Want to learn more... here's an article on Moving Timesheet Entries.

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